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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bruce Bjorn

April 2, 2026

5  out of  5
rating by Bruce Bjorn
"The people that work at Charlotte Speer State Farm Insurance are friendly and helpful."
We responded:
"Bruce, thank you so much! We love hearing this from our customers. "
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Cael Reynolds

April 2, 2026

5  out of  5
rating by Cael Reynolds
"Perfect service!! Friendly environment!"
We responded:
"Cael, thank you! Welcome to Charlotte Speer State Farm. "
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Debra Davis

March 30, 2026

5  out of  5
rating by Debra Davis
"State Farm's done us pretty good to deal with they help me cut corners and getting a little extra for a good record"
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Rick Tafoya

March 30, 2026

5  out of  5
rating by Rick Tafoya
"The level of service at Charlotte Speer State Farm in Winterset, IA is second to none! Charlotte, Jacki, and the other team members are extremely knowledgeable, professional, and always provide timely and efficient service. Whether it’s in person, over the phone, or other forms of communication, you can always count on friendly, quality assistance and support. We package our home and auto insurance and rest easy knowing we’re secure in our coverage. Wonderful service with a friendly smile!"
We responded:
"Rick, thank you so much for sharing your experience. We’re honored to help you feel secure and supported with your home and auto insurance. Your trust truly inspires us to keep providing the best service possible. Thank you again! "
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Aspen Parkhurst

March 30, 2026

5  out of  5
rating by Aspen Parkhurst
"My husband & I switched our home & auto insurance to State Farm and our monthly rates are saving us over a thousand a year, with better coverage than our previous insurance! Jacki was extremely helpful getting everything switched over! We are super happy with lower rates & better coverage- and we just got a notice that our rates are going down again and saving us over $100 a year!"
We responded:
"Aspen, thank you for sharing your experience! We're glad to hear you're saving money with better coverage and that Jacki made the switch easy. Enjoy the additional savings, you deserve it!"
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Julie Davis

March 30, 2026

5  out of  5
rating by Julie Davis
"Great small town customer service. Very helpful always very nice and respectful. I would highly recommend."
We responded:
"Julie, thank you a ton for taking the time to do this kind review! We appreciate you! "
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Jane Jorgensen

March 29, 2026

5  out of  5
rating by Jane Jorgensen
"State Farm makes having insurance enjoyable somehow. Charlotte Speer and associates help me whenever I have questions. I feel confident knowing this office takes care of important coverage for my family."
We responded:
"Jane, we appreciate your feedback! It’s great to know we have made your experience positive. Thank you for trusting us with your family’s coverage!"
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Sharon Ransom-Overton

March 27, 2026

5  out of  5
rating by Sharon Ransom-Overton
"Wonderful service, never have any issues!"
We responded:
"Sharon, thank you for your sweet review! "
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Braden Young

March 27, 2026

5  out of  5
rating by Braden Young
"Great customer service"
We responded:
"Braden, thank you for your google review! We appreciate you. "
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david kauz

March 26, 2026

5  out of  5
rating by david kauz
"Always there when we need her for insurance questions"
We responded:
"David, thank you for your positive feedback! "
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Nicole Hamilton

March 25, 2026

5  out of  5
rating by Nicole Hamilton
"Charlotte and her team have always been helpful and friendly. They truly encompass the small town values. Also very competitive as far as insurance rates go. Definitely saved me money switching to State Farm!"
We responded:
"Nicole, we are so happy to hear that we were able to save you some $$$. If you have any questions you know where to call. THANK YOU! "
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Trevor Simon

March 25, 2026

5  out of  5
rating by Trevor Simon
"Great customer service and great people."
We responded:
"Trevor, thank you so much! You're too kind. We appreciate you! "
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Heather Duckworth

March 19, 2026

5  out of  5
rating by Heather Duckworth
"We have been with State Farm for many, many years! We have had a few claims in the past and they are very easy to work with and everything gets done quickly. Good rates and good people. Thank you!"
We responded:
"Heather, thank you for your continued trust! We're happy to hear our team makes the claims process easy and quick. We appreciate your kind words and look forward to serving you!"
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Alison Ritchhart

March 19, 2026

5  out of  5
rating by Alison Ritchhart
"We have been with Charlotte for over 20 years. In that time we have naturally had claims and there has never been any issues with State Farm helping us out. I love the small town feel and that we are known by name in the office."
We responded:
"Alison, thank you for your loyalty over the past 20 years! We’re glad to provide the personal, reliable service you deserve and appreciate being part of your community."
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Teresa Hendricks

March 18, 2026

5  out of  5
rating by Teresa Hendricks
"Love doing business here! I feel very comfortable & confident having my Life, Home & Auto coverage with them. I can call them with any questions and I always gain understanding. So glad that I didn't have to give up my hometown agent and her staff when I moved to the big city 😀 thank you!!"
We responded:
"Thank You So Much For Your Kind Words! We Appreciate Your Business!"
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Joy Streeter

March 18, 2026

5  out of  5
rating by Joy Streeter
"Charlotte Spear and her team are amazing. Everyone is very friendly and helpful."
We responded:
"Joy, this is so sweet of you. We appreciate you so much! ❤"
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Zach Van Bemmel

March 17, 2026

5  out of  5
rating by Zach Van Bemmel
"Moved to Statefarm after Progressive tried to screw me over, after an almost perfect record with them for over 5 years. The process was easy and straightforward and they were much more fair with the quote they gave me. Carol is great!"
We responded:
"Zach, thank you for choosing State Farm and for trusting us to support you. We’re pleased the process was easy and that Carol was able to provide the assistance you needed. We’re here whenever you need us!"
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Rachel Carpenter

March 16, 2026

5  out of  5
rating by Rachel Carpenter
"Carol provided excellent customer service and made the whole process smooth and stress-free. She was knowledgeable, responsive, and very helpful from start to finish. I’m glad I chose State Farm and appreciate all her help."
We responded:
"Rachel, thank you for sharing your experience. Your feedback means a lot to us, and we’re grateful you chose State Farm. If you need anything else, we’re here to help!"
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Jody Hamner

March 16, 2026

5  out of  5
rating by Jody Hamner
"Always great people to work with."
We responded:
"Jody, thank you. We all love working with you to!"
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Jodi Hensley

March 11, 2026

5  out of  5
rating by Jodi Hensley
"Charlotte and her team were very helpful when our vehicle had been rear ended and had to be repaired. They explained everything and made the process easy! -Richard Hensley"
We responded:
"Thank you so much for your kind words, Richard! We’re happy to hear that we were able to guide you through the repair process and make it easy to understand."
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Jodi Hensley

March 11, 2026

5  out of  5
rating by Jodi Hensley
"Always great, friendly & professional service!"
We responded:
"Jodi, thank you so much for this. We appreciate your business! "
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stacy soper

March 11, 2026

5  out of  5
rating by stacy soper
"They work hard to get us the best rates and always friendly service"
We responded:
"Stacy, you're so kind! Thank you for your feedback. ❤️"
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sue gruber

March 10, 2026

5  out of  5
rating by sue gruber
"Great job to Charlotte and her staff I appreciate them so much."
We responded:
"Sue, thank you for your 5 star google review! We appreciate you and your business! WELCOME! "
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Penny Sandvig

March 9, 2026

5  out of  5
rating by Penny Sandvig
"Excellent client service! Charlotte and her staff are all so friendly and make our visits enjoyable!! We’re happy to be clients of State Farm!!"
We responded:
"Penny, it was such a pleasure working with you. Thank you so much! Welcome! "
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Leslie Allen

March 9, 2026

5  out of  5
rating by Leslie Allen
"Charlotte has been my agent for 30ish years and I keep using her because she's that good! Responsive, helpful and welcoming as is everyone in her office. Getting news that my premium is decreasing was welcome news today. I am grateful for her and her staff."
We responded:
"Leslie, thank you so much for your wonderful review and for trusting Charlotte and our team for over 30 years! It’s great news that your premium is decreasing—we’re happy to bring you some positive updates. "