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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deb Jeffries

Deb Jeffries

November 5, 2025

5  out of  5
rating by Deb Jeffries
"So quick to respond, and very helpful to any needs thay I have had in the past. Such great people in the office. If you are looking for an insurance agent, definitely give this office a call. You won't be disappointed!"
We responded:
"Deb, thank you so much for your positive review! We're thrilled to hear that you've had such a great experience with our team. Providing prompt and helpful service is very important to us, and we're glad we could meet your needs. "
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Jodi Reindl

November 3, 2025

5  out of  5
rating by Jodi Reindl
"Charlotte and her team have been the best for our Insurance needs. Explains everything with clarity and prompt to answer any questions. 10 out of 10!"
We responded:
"Jodi, thank you so much for your wonderful feedback! We're thrilled to hear that Charlotte and the team provided clear explanations and prompt responses. Your satisfaction means a lot to us!"
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Shawn Honnold

November 3, 2025

5  out of  5
rating by Shawn Honnold
"Very easy to work with."
We responded:
"Shawn, we are so happy to hear this! Thank you! "
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Nicole Lear

October 28, 2025

5  out of  5
rating by Nicole Lear
"Quick and easy, convenient and friendly! They really care!"
We responded:
"Nicole, your feedback is greatly appreciated and helps us continue to improve our services. Thank you! "
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Christy Rolfe

October 28, 2025

5  out of  5
rating by Christy Rolfe
"Carol was super proactive and was able to help me every step of the way."
We responded:
"Christy, so happy to hear that Carol was able to help you out. Thank you for your feedback! "
Profile photo of Kelli Benshoof

Kelli Benshoof

October 28, 2025

5  out of  5
rating by Kelli Benshoof
"Charlotte & her staff are amazing! Jacki is my go-to for pretty much everything. I always get a quick & informative response for any question I might be asking. I love being able to do business in my hometown."
We responded:
"Kelli, we truly appreciate you taking the time to share your experience! We’re proud to serve our community and look forward to assisting you with whatever comes next. Thank you so much! 💕"
Profile photo of Charlotte Derrickson

Charlotte Derrickson

October 27, 2025

5  out of  5
rating by Charlotte Derrickson
"Not only did the premium lower on my auto insurance but they are always willing to help my daughter with her insurance."
We responded:
"Charlotte, thanks so much for sharing! We’re happy to hear we could lower your auto insurance premium and help out your daughter too. It’s always a pleasure taking care of your family. Don’t hesitate to reach out if you need anything!"
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tenniskill

October 27, 2025

5  out of  5
rating by tenniskill
"Having State Farm insurance by Charlotte Speer has always kept my family and assets taken care of in a very professional, sincere way. Her office cares so deeply about their clients and community. I can’t imagine trusting anyone else."
We responded:
"Steve, thank you for your thoughtful and encouraging feedback! We’re grateful to hear that Charlotte Speer and her team have consistently provided your family with professional and genuine care. Serving our clients and community with dedication is our priority, and your trust truly means a lot to us."
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pam shady

October 27, 2025

5  out of  5
rating by pam shady
"They have always been continued support through any issue we have has."
We responded:
"Thank you so much for your heartfelt review. It means a lot to us to know that our team has been able to provide the help and guidance you needed during such a crucial time. If there’s ever anything else we can do for you or your family, please don’t hesitate to reach out."
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Mike Pommier

October 24, 2025

5  out of  5
rating by Mike Pommier
"I WAS VERY PLEASED WITH THE FRIENDLLY SERVICE. YOU EXPLAINED EVERTHING I NEEDED ABOUT THE POLICY'S I PURCHASED. THANKS FOR EVERYTHING"
We responded:
"Mike, we sure appreciate your kind words. We are always here ready to help. Thank you so much! "
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Wendy Lyddon

October 24, 2025

5  out of  5
rating by Wendy Lyddon
"Always great service!!"
We responded:
"Wendy, thank you so much for your feedback. We appreciate you! "
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Kathi Kuhl

October 24, 2025

5  out of  5
rating by Kathi Kuhl
"Disgruntled with my previous insurance situation, I fortunately was matched with Insurance Account Representative Carsyn Mount at State Farm. Carsyn thoroughly reviewed my previous Homeowners, Home Rental and Vehicle policies & helped me secure more appropriate coverage actually at a slightly lower monthly premium. Carsyn is so personable, competent, and factually honest. The gift bag filled with t-shirt, water bottle, pen & clip were a nice bonus too! I felt like a valued customer."
We responded:
"Thank you for taking the time to share your experience! Carsyn will be delighted to hear how positively she impacted your insurance journey. We appreciate you choosing State Farm and look forward to being here for you whenever you need us!"
Profile photo of Pat Imboden

Pat Imboden

October 23, 2025

5  out of  5
rating by Pat Imboden
"We have had excellent service from this place. We are very satisfied with Charlotte"
We responded:
"Pat, we’re so glad to hear you had such a positive experience with Charlotte! Your satisfaction means a lot to us, and we appreciate you taking the time to share your thoughts. Thanks again!"
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Robert Young

October 22, 2025

5  out of  5
rating by Robert Young
"A pleasure to do business with! Reasonable rates!"
We responded:
"Robert, we truly appreciate your feedback! It’s great to know you had a positive experience with our pricing and service. Looking forward to working with you again soon!"
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3D Hunting

October 22, 2025

5  out of  5
rating by 3D Hunting
"They have been great to work with"
We responded:
"It's always a pleasure working with you. Thank you for your 5 STAR review! "
Profile photo of Alisa Ashby

Alisa Ashby

October 21, 2025

5  out of  5
rating by Alisa Ashby
"Everyone at Charlotte's office are fantastic. They have always been super helpful and are very knowledgeable with their products. They do not hound you for business like some agents might. I highly recommend them! Unfortunately we did part ways, but it was only because State Farm became too expensive for me. It had nothing to do with the staff!"
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that our team at Charlotte's office provided you with helpful and knowledgeable service. We completely understand that pricing can be a deciding factor, and we appreciate your honesty. Should your situation change or if you ever need assistance in the future, please don't hesitate to reach out. Wishing you all the best!"
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Marcia Eveland

October 20, 2025

5  out of  5
rating by Marcia Eveland
"Charlotte was very helpful and got our policies all straightened out and updated"
We responded:
"Marcia, this is so great to hear! Thank you so much 💗"
Profile photo of Sara Hobart

Sara Hobart

October 20, 2025

5  out of  5
rating by Sara Hobart
"We have been insured for home, auto and business by Charlotte Speer State Farm for a few years now and have been very pleased with our coverage and their customer service! Everyone in the office is fantastic to work with when setting things up or when having to file a claim. Definitely recommend their team!"
We responded:
"Sara, thank you for stopping by to see us. It always great to catch up. Thank you! "
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Geri Krier

October 20, 2025

5  out of  5
rating by Geri Krier
"Great service. Always helpful to answer questions and get us the help we need."
We responded:
"Geri, thank you for your review! We appreciate you and your business so much. "
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Terry Ann Case

October 16, 2025

4  out of  5
rating by Terry Ann Case
"Called the office about a question I had. The answer eased my mind. All is good 👍."
We responded:
"Terry, thank you so much for taking the time to leave your feedback. We are always here to answer any questions you may have! "
Profile photo of Sherry Stowe

Sherry Stowe

October 16, 2025

5  out of  5
rating by Sherry Stowe
"Always personal, prompt and friendly service. When I was in an accident they were right there to cover me. Never had to worry. Great service"
We responded:
"Sherry, we appreciate you so much! Thank you for your sweet words. 💓"
Profile photo of Katy Kerns

Katy Kerns

October 13, 2025

5  out of  5
rating by Katy Kerns
"Carol is so easy to work with. She’s incredibly responsive and ensured we had a good understanding of the various coverages and policies we needed. She had evidence of coverage over to our bank within 20 mins of my request! So easy to do business with, a great experience all the way around!"
We responded:
"Katy, Thank you for taking the time to share your experience! We’re delighted to hear that Carol was able to provide you with prompt and thorough service. Your satisfaction is our top priority, and we’re glad to know you found the process easy and informative. We appreciate your support! "
Profile photo of Kathy Carper

Kathy Carper

October 13, 2025

5  out of  5
rating by Kathy Carper
"I have been with them for years. Any time I've had a claim it had been handled with professionalism and quickly. Great agency!!"
We responded:
"Kathy, we’re thrilled to hear this! Providing the best customer service is our top priority. Thank you so much for your kind review!"
Profile photo of Doris Fink

Doris Fink

October 9, 2025

5  out of  5
rating by Doris Fink
"Carson was wonderful to work with and did a great job answering all of our questions and helping with all of our insurance needs. She made it a very smooth transition and we saved thousands of dollars!!"
We responded:
"Doris, it was great meeting you! I'm so happy that you had a great time with Carsyn and were able to switch everything to State Farm while saving so much money. Thank you! "
Profile photo of J Binns

J Binns

October 8, 2025

5  out of  5
rating by J Binns
"Great service. Pleasant girls. Answered all my questions clearly. Thanks so much."
We responded:
"Joyce, it’s our pleasure to support you with your insurance needs. We sincerely value your trust in us and appreciate your business. Thank you!"