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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Crystal

Crystal

August 20, 2025

5  out of  5
rating by Crystal
"Just purchased a new home and switched to State Farm for home n auto. Carol was so nice and explained everything in detail what I was getting and what to expect. Thanks again carol with State Farm for the great service and saving me a bunch of money 😊"
We responded:
"Crystal, Thank you so much for your kind words! We're thrilled to hear that Carol provided you with excellent service and helped you save money on your home and auto insurance. Welcome to the State Farm family, and if you ever have any questions or need assistance, we're here for you! 😊"
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melissa madison

August 18, 2025

5  out of  5
rating by melissa madison
"Love Carol!!! She’s great to work with and great service and prices!!"
We responded:
"Melissa, thank you for taking the time to leave a review on your experience with Carol! She is always great to work with!!! "
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Joey Field

August 14, 2025

5  out of  5
rating by Joey Field
"Great people great response time and respect."
We responded:
"Joey, welcome to Charlotte Speer State Farm! We are so happy that we were able to help you out with your insurance. Thank you for the review! "
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Joe Mama

August 14, 2025

5  out of  5
rating by Joe Mama
"I found that using the Save and Safe Beacon gives a huge discount."
We responded:
"Dan, thank you for sharing your positive experience! We're glad to hear that bundling your home and auto insurance with State Farm saved you money. Welcome to the State Farm family!"
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Jasmine Hibdon

August 13, 2025

5  out of  5
rating by Jasmine Hibdon
"They are very kind. They helped me with everything I needed. I will recommend them to everyone. Thank you!"
We responded:
"Jasmine, we are so happy that we were able to help you with your insurance needs. We are always here to help. Thank you! "
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Joy Streeter

August 12, 2025

5  out of  5
rating by Joy Streeter
"Charlotte Spear and her team are amazing. Everyone is very friendly and helpful."
We responded:
"Joy, this is so sweet of you. We appreciate you so much! ❤"
Profile photo of Teresa Fleming

Teresa Fleming

August 12, 2025

5  out of  5
rating by Teresa Fleming
"Been with Charlotte for ever and ever and ever. Always takes good care of us!!!"
We responded:
"Teresa, we want to thank you for your continued business! We will continue to take the best care of you and our customers. Thank you!"
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terry dudley

July 29, 2025

5  out of  5
rating by terry dudley
"Positive experience with this agency they respond promptly and stay on top of things"
We responded:
"Terry, we appreciate you taking the time to leave your feedback. This makes us so happy to hear. Thank you! "
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Nicole Hildebrand

July 28, 2025

5  out of  5
rating by Nicole Hildebrand
"Jacki was super helpful in explaining our new policy and making sure that we had ample coverage for our home and auto needs."
We responded:
"Nicole, this makes us so happy! We appreciate you and your business. "
Profile photo of Tessa Prochaska

Tessa Prochaska

July 28, 2025

5  out of  5
rating by Tessa Prochaska
"Amazing customer service! Quick turn around and saved me money too! Carol went above and beyond for what I needed in a short amount of time and I’m very grateful!"
We responded:
"Thank you for sharing your experience! We’re glad Carol was able to deliver quick service and help save you money. Your appreciation means a lot to us, and we’re here whenever you need assistance again!!!"
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David Townsley

July 18, 2025

4  out of  5
rating by David Townsley
"Always a pleasure dealing with everyone in the office. I could complain about the prices, but that's insurance in general, no fault of anyone here lol"
We responded:
"Thank you so much for your kind words! We truly appreciate your understanding and are glad to hear that your experience with our team has been a positive one. If you ever have any questions or need assistance, we're always here to help!"
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Andrew Hamlin

July 17, 2025

5  out of  5
rating by Andrew Hamlin
"Hosm and suprtam"
We responded:
"Andrew, thank you for your 5 star review! "
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Kasie Kiddoo

July 17, 2025

5  out of  5
rating by Kasie Kiddoo
"We loved seeing your booth interact with all of the people at the fair."
We responded:
"Kasie, we truly value your wonderful rating. We always have a great time at the Madison County Fair! "
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Jax Hart

July 17, 2025

5  out of  5
rating by Jax Hart
"Very good"
We responded:
"Jax, thank you for your 5 star review! We appreciate you! "
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Carolyn Smith

July 17, 2025

5  out of  5
rating by Carolyn Smith
"Great people to deal with! Always helpful, professional and very nice"
We responded:
"Carolyn, thank you for your amazing support and five-star rating. We appreciate your business! "
Profile photo of Anna Swalve

Anna Swalve

July 17, 2025

5  out of  5
rating by Anna Swalve
"Had the best experience and they were so kind!"
We responded:
"Anna, Your kind review brightens our day—thank you. We appreciate you stopping at the Madison County Fair! "
Profile photo of Mckenna

Mckenna

July 17, 2025

5  out of  5
rating by Mckenna
"Amazing, they are so kind and nice"
We responded:
"Mckenna, it was great seeing you! Thank you for your review! "
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Amanda McLeod

July 15, 2025

5  out of  5
rating by Amanda McLeod
"Wow I just got a $30 a month discount! I do not know why but it makes me a happy customer! Thanks Charlotte!"
We responded:
"Amanda, I'm glad we could save you some money. That's always so exciting! Thank you for your review! "
Profile photo of Amber Meador

Amber Meador

July 15, 2025

5  out of  5
rating by Amber Meador
"Jackie has been such a great help to us over the years and we couldn't be happier! Thank you so much so all the help you provide."
We responded:
"Amber, we're happy to hear that Jacki was such a great help! Thank you for your feedback."
Profile photo of MC Custom Homes

MC Custom Homes

July 14, 2025

5  out of  5
rating by MC Custom Homes
"Great and professional service highly recommended!"
We responded:
"Thank you for your kind review! We appreciate your recommendation so much! "
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sue gruber

July 7, 2025

5  out of  5
rating by sue gruber
"Charlotte's assistant Carol does a great job to help me even on the weekend. I truly appreciate the helpful and friendly staff at Charlotte's office. Thank u so much."
We responded:
"Sue, thank you for your 5 star google review! We appreciate you and your business! WELCOME! "
Profile photo of Nancy Robinson

Nancy Robinson

July 2, 2025

5  out of  5
rating by Nancy Robinson
"Charlotte and her staff are always very helpful. They always make sure I understand all of my policies."
We responded:
"Nancy, you're so sweet. We truly appreciate you and your business. Thank you! "
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Jessica Carlson

June 29, 2025

5  out of  5
rating by Jessica Carlson
"I have used Charlotte Speer State Farm and Jackie for several years and had no problems. We have needed to make a couple of claims and they stream line everything. All I do is call and let them know what happened. We recently got notified that one of our policies has a premium drop. Made my day!"
We responded:
"Jessica, we appreciate your loyalty and are glad Charlotte Speer State Farm and Jackie have been there for you every step of the way. It’s great to hear about your smooth claims experience and recent premium savings. Thanks for being a valued State Farm customer!"
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Paula Burdock

June 24, 2025

5  out of  5
rating by Paula Burdock
"They’ve always treated me good"
We responded:
"Paula, we're so happy to hear this. Thank you! "
Profile photo of Molly Ackelson

Molly Ackelson

June 13, 2025

5  out of  5
rating by Molly Ackelson
"Charlotte has been great to work with since moving our policies to her. She made suggestions that will reduce our premiums but still keeping the coverage we need to protect our assets!"
We responded:
"Molly, thank you so much for your wonderful review! It's great to know that her suggestions have helped you reduce premiums while maintaining essential coverage for your assets. We appreciate your trust in us! "