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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dakota Young

Dakota Young

June 1, 2025

5  out of  5
rating by Dakota Young
"Great Communication, fast email response & easy to work with, very informative & respectful!"
We responded:
"Dakota, we appreciate you! Thank you! "
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Bill Foust

May 30, 2025

5  out of  5
rating by Bill Foust
"Great communication and superior customer service"
We responded:
"Bill, thank you for your feedback! We're thrilled to hear you enjoyed our communication and customer service. We appreciate your support and look forward to serving you again!"
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Katy Kerns

May 30, 2025

5  out of  5
rating by Katy Kerns
"Carol is so easy to work with. She’s incredibly responsive and ensured we had a good understanding of the various coverages and policies we needed. She had evidence of coverage over to our bank within 20 mins of my request! So easy to do business with, a great experience all the way around!"
We responded:
"Katy, Thank you for taking the time to share your experience! We’re delighted to hear that Carol was able to provide you with prompt and thorough service. Your satisfaction is our top priority, and we’re glad to know you found the process easy and informative. We appreciate your support! "
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Trish Hopkins

May 29, 2025

5  out of  5
rating by Trish Hopkins
"Charlotte is AMAZING! She and her office are efficient and professional. Her turnaround time and communication are like no other. SF saved us thousands, no kidding THOUSANDS compared to our previous carrier. I highly recommend reaching out, you won't be disappointed."
We responded:
"Thank you for your fantastic review! We're thrilled that Charlotte and the team provided you with efficient service and helped you save to much money. Your recommendation means a lot to us! We're here whenever you need assistance."
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J Binns

May 27, 2025

5  out of  5
rating by J Binns
"Great service. Pleasant girls. Answered all my questions clearly. Thanks so much."
We responded:
"Joyce, it’s our pleasure to support you with your insurance needs. We sincerely value your trust in us and appreciate your business. Thank you!"
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Andrew Petersen

May 23, 2025

5  out of  5
rating by Andrew Petersen
"Good group of lady’s"
We responded:
"Andrew, we appreciate you taking the time to leave us such a great review. Thank you! "
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Jake Hutton

May 22, 2025

5  out of  5
rating by Jake Hutton
"Talked to her on the phone on the 22nd of may and she was very professional"
We responded:
"Jake, thank you for your review! Haley is great to work with. "
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Jennifer Brant

May 22, 2025

5  out of  5
rating by Jennifer Brant
"Saved us so much over our last representative. Excellent customer service from everyone in the office!"
We responded:
"Jennifer, thank you for your kind words! We appreciate you ❤"
Profile photo of Keith OSTLING

Keith OSTLING

May 16, 2025

5  out of  5
rating by Keith OSTLING
"Charlotte and her staff are great to work with and are always available to help"
We responded:
"Keith, my team and I stand ready to help all customers with their insurance needs, especially YOU. Thank you for your review! "
Profile photo of Shelley Sallach

Shelley Sallach

May 9, 2025

5  out of  5
rating by Shelley Sallach
"Jackie and Charlotte are rockstars!!!! Couldn't ask for a better agent and her staff. Always helping to get the best deals. Always pleasant and cheerful."
We responded:
"Shelley, you're too sweet! This means so much to us. Thank you! "
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HDOG893

May 8, 2025

5  out of  5
rating by HDOG893
"Great communication and super fast about getting things taken care of when trying to get insurance."
We responded:
"Thank you for your thoughtful review! Welcome to Charlotte Speer State Farm, we're excited to continue your business for many more years to come. "
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Mama T

May 8, 2025

5  out of  5
rating by Mama T
"Communication is top notch!!"
We responded:
"Thank you for taking the time to do a review! We appreciate you so much! "
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Alexis Chandler

May 7, 2025

5  out of  5
rating by Alexis Chandler
"Very knowledgeable and is always looking for ways to save money!"
We responded:
"Alexis, you're so sweet. Thank you for your review! "
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Mindy Comstock

May 6, 2025

5  out of  5
rating by Mindy Comstock
"Excellent communication. Carol made switching companies easy."
We responded:
"Mindy, welcome to Charlotte Speer State Farm! We appreciate your business. Thank you!! "
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Tim Rethmeier

May 1, 2025

5  out of  5
rating by Tim Rethmeier
"Thanks Charlotte! We will get the payment processed and mailed to the company. Definitely appreciate your follow-up and taking care of my customer. You always provide us with excellent Customer Service! Have a great day."
We responded:
"Tim, thank you for your review. We love working with you! "
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Dean Smith

April 30, 2025

5  out of  5
rating by Dean Smith
"Thanks for quick response and sending an overview of each vehicles policies. That helped out a great deal."
We responded:
"Dean, thank you for your nice review. We appreciate your business. Thank you! "
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pam shady

April 29, 2025

5  out of  5
rating by pam shady
"They have always been continued support through any issue we have has. This last one with our son's accident was especially crucial."
We responded:
"Thank you so much for your heartfelt review. It means a lot to us to know that our team has been able to provide the help and guidance you needed during such a crucial time. If there’s ever anything else we can do for you or your family, please don’t hesitate to reach out."
Profile photo of Gabby Johnston

Gabby Johnston

April 29, 2025

5  out of  5
rating by Gabby Johnston
"Charlotte and her office girls are awesome to work with! We have 4 children in our home and every time we have needed to add a vehicle, they made the process so seamless and easy to follow! And to top it off, their rates/prices are hard to beat! Not even comparable to other insurance companies close to us. We have all our insurance policies through them from our home, to our vehicles to our life insurance and have absolutely no plans to ever go anywhere else. Strongly recommend Charlotte Speer- State Farm for all your insurance needs!"
We responded:
"Thank you so much for your kind words and for taking the time to leave such a glowing review! We’re thrilled to hear that you’ve had such a positive experience working with Charlotte and our team. It’s always our goal to make the insurance process as seamless and stress-free as possible, and it’s wonderful to know we’ve been able to do that for your family."
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Courtney Kile

April 23, 2025

5  out of  5
rating by Courtney Kile
"Very easy to work with! Quick response time!!"
We responded:
"Courtney, we strive to be fast and efficient. Thank you! "
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Jennifer Wyatt

April 11, 2025

5  out of  5
rating by Jennifer Wyatt
"Carson had a polite, patient, positive attitude the whole time we talked, which made it less stressful for me!! I absolutely recommend this place anytime!! 👌"
We responded:
"Thanks for the wonderful review! We're delighted Carsyn made your experience stress-free. Your recommendation means a lot to us!"
Profile photo of Susan Vizcarra-Bonilla

Susan Vizcarra-Bonilla

April 9, 2025

5  out of  5
rating by Susan Vizcarra-Bonilla
"Carol was wonderful to work with! I had issues with a contact form and she called me herself to get it all straightened out! I really appreciate it!"
We responded:
"Susan, that is so GREAT to hear! Carol is an amazing team member. Thank you for your review! "
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D Beebe

April 8, 2025

5  out of  5
rating by D Beebe
"State Farm and Charlotte Spear and her staff are always so helpful and friendly! I feel like they really care about me and my needs!! Thank you!!"
We responded:
"Dana, we appreciate you so much. Thank you for your kind words! "
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melissa williams

April 3, 2025

5  out of  5
rating by melissa williams
"Charlotte Speer is the best she just helped my uncle Larry with all his needs"
We responded:
"Melissa, thank you for the review! This means so much to us! "
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Janet Heath

April 1, 2025

5  out of  5
rating by Janet Heath
"Quick and efficient service"
We responded:
"Janet, we appreciate your friendly review. Thank you! "
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Alexis Van Loon

March 19, 2025

5  out of  5
rating by Alexis Van Loon
"Carol has been great to work with since switching over to State Farm. She answers promptly to my emails when asking questions or adding things to our policy. I highly recommend working with her!"
We responded:
"Alexis, thank you for taking the time to give us such a kind review! Carol is such an amazing team member to work with. We appreciate you! ❤"